What if my pet has an after-hours emergency?

In case of an after-hours emergency, we refer all clients to Animal Emergency Hospital and Urgent Care. They are open 24 hours a day / 7 days a week / 365 days a year, including holidays. Their phone number is 919-781-5145 and they are located at 409 Vick Avenue, Raleigh, NC 27612.

Why does my pet need a dental procedure?

The condition of your pet’s teeth and gums directly affects your pet’s health in a major way! If your pet is over three, chances are he or she has some symptoms of periodontal (dental disease). Left untreated, it can result in gum infections, tooth loss, pain, and difficulty eating. Eventually bacteria can make its way through the bloodstream to other internal organs, and it’s believed that as much as 80% of heart, kidney, and liver disease in pets begins with periodontal disease.

What financing options do you offer, or is payment expected at the time of service?

Payment is required at the time of service. However, we do accept, and highly recommend, Care Credit to all our clients! Care Credit is a healthcare credit card that can be used as soon as you are approved. If charges exceed $200, then your account can be paid off within 6 months with no interest. Click here for more information or to apply.

At what age should I have my pet spayed or neutered?

We recommend spaying or neutering your pets at 5 months of age. Spaying before the first heat cycle drastically reduces the risk of mammary and ovarian cancers. Neutering males eliminates unwanted behavior associated with secondary sex characteristics (marking, roaming, aggression, etc.) and eliminates the possibility of testicular and prostate tumors.

Is there after-hours/weekend pick-ups for boarders?

No, this is not available at this time.